Product Design · Case Study
Removing friction from the hiring pipeline
Problem
Understanding the problem
Hiring Managers and recruiters lack efficiency and standardized tools to select, evaluate, and manage candidates' application status throughout the hiring process. Due to a large volume of candidates, recruiters need to effectively manage communication, screening, and tracking across numerous applicants. If unsuccessful, companies risk losing time and resources with no pay off.
Research
Listening to the people who hire
We interviewed 8 professionals across the hiring spectrum, from early-career recruiters to department heads at companies ranging from startups to FAANGs.
Head of Talent
Lanai
Dept Head
Ernest Righetti HS
Recruiter
Octa
Hiring Manager
GoDaddy
Sr. SWE Manager
Admin Support
University Housing
HR Professor
Cal Poly
HR Specialist
XYZ Graphics
Habits
Small companies source through referrals and internal networks. Larger companies rely on ATS platforms, but even those fall short on coordination.
Pain Points
Core Need
A clear, shared view of where every candidate stands and accessible to everyone involved in the hiring decision.
Ultimate Goal
Ensuring both the company's and the candidate's success. Finding a candidate that meets company needs and culture fit.
Ideation
Exploring the solution space
User Flow
Mapping the hiring journey
01
Creating Job Inquiry
02
Sourcing Candidates
03
Screening
04
Interview Rounds
05
Team Review & Selection
Key Decisions
Making design decisions
Internal Interview Scheduling
Stakeholders book and confirm interviews in one place, removing the need for back-and-forth across emails and calendars.
AI score with human notes
The system generates a fit score from ATS data, but recruiters see exactly how it's calculated and can review the full candidate profile before making decisions.
Outcomes
Creating interactive prototypes
Reflection
Process over tools
In the age of AI, spending time defining the problem and understanding context has become more valuable than time spent in Figma. Tools come and go, but strong foundations and solid process remain the same.